Returns & Exchanges

Customer Satisfaction is very important to us. Therefore, if you are not satisfied with you products you may exchange it for online store credit with in the first 7 days after you receive your purchase. We will only accept return on four items per order, if the the return is for more than four items it will not be accepted. Though Inaya collection covers the cost of shipping upon purchase.

When customers want to return the products they are responsible for the shipping charges. Inaya Collection will not be liable to provide credit if the product is lost during the shipping process. It is the customers responsibility to provide the correct address to avoid such situation. 

Inaya Collection does not provide any guarantee that customers will find the exact product for exchange upon returning the original product. Therefore, the way is to return the product and then log on to our website and purchase any available product of your choice with the store credit. Please allow 2-7 business days for the return process to take place and to receive you store credit.

To be eligible for a store credit, all returned products must be unworn, unwashed, undamaged, with all tags attached, and in the same condition that you received it. 

Sale Items  

All SALE items are FINAL sale. No refunds or store credit will be issued.

All jewelry and Hijabs are also FINAL SALE No returns will be accepted.